Terms and Conditions

1. Acceptance of Terms

By accessing or using the CFS Recovery website (cfsrecovery.com, cfsrecovery.co), community platforms, coaching services, or any related materials (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy.

If you do not agree to these Terms, do not use our Services. We reserve the right to update these Terms at any time. Continued use after changes constitutes acceptance.

2. Our Services

CFS Recovery LLC ("CFS Recovery," "we," "us," or "our") is a coaching and educational organization. We provide:

• Online coaching programs for nervous system recovery (Recovery School, Recovery Academy, Recovery Platinum)
• Educational video content, courses, and training materials
• Community access through online platforms
• Group and individual coaching sessions
• Health assessments for educational purposes (such as the Nervous System Health Assessment)
• Free resources including webinars, guides, and blog content

3. Not Medical Advice

By using our Services, you acknowledge and agree that:

• Our programs are educational and coaching-based, not medical treatments
• Our coaches are not licensed medical professionals (unless separately and independently licensed)
• You should consult a qualified healthcare provider before making changes to your health routine
• Our Services do not replace professional medical advice, diagnosis, or treatment
• You should never disregard professional medical advice or delay seeking it because of information provided through our Services
• Any health-related information you share with us is used solely for coaching and educational purposes
• Individual results vary, and we make no guarantees about specific health outcomes

4. Accounts and Access

Account Creation

To access certain Services, you'll need to create an account. You agree to:

• Provide accurate, current information during registration
• Keep your login credentials confidential
• Notify us immediately of any unauthorized access to your account
• Accept responsibility for all activity under your account

Eligibility

You must be at least 18 years old to create an account and purchase our Services. Parents or guardians may enroll minors and manage their accounts on their behalf.

Account Sharing

Your account and access to paid programs are for your personal use only. You may not share your login credentials, distribute course materials, or allow others to access your account. Violations may result in account termination without refund.

5. Payments, Subscriptions, and Refunds

Subscription Programs

Recovery School and Recovery Academy are monthly subscription programs. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.

• Recovery School: $47/month, cancel anytime
• Recovery Academy: $297/month, cancel anytime

Premium Programs

Recovery Platinum is a high-touch coaching program with separate pricing and terms discussed during the enrollment process.

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You'll retain access to your program until then. We do not provide prorated refunds for partial months.

Refunds

• Subscription programs (School, Academy): No refunds on completed billing periods. Cancel anytime to stop future charges.
• Recovery Platinum: Includes a 30-day money-back guarantee from enrollment date, subject to the terms discussed during enrollment.
• Free resources and trainings: No purchase required, no refund applicable.

Price Changes

We reserve the right to change pricing. Existing subscribers will be notified at least 30 days before any price increase applies to their subscription.

6. Community Conduct

Our community platforms (including Skool, Discord, and coaching call environments) are safe spaces for people navigating health challenges. By participating, you agree to:

• Treat all members, coaches, and staff with respect
• Not provide medical advice to other members
• Not promote supplements, treatments, or external products/services without approval
• Not share others' personal health information outside the community
• Not engage in harassment, discrimination, or abusive behavior
• Not spam, solicit, or post off-topic promotional content
• Respect confidentiality of coaching calls and private discussions

We reserve the right to remove any member who violates these guidelines, with or without refund, at our discretion.

7. Intellectual Property

All content provided through our Services is owned by CFS Recovery LLC or its licensors. This includes, but is not limited to:

• Video curriculum, course materials, and written content
• Coaching methodologies and recovery frameworks
• The Nervous System Health Assessment (NSHA)
• Website design, graphics, logos, and branding
• Trademarks including "CFS Recovery," "Thriver," and "Mindshift"

You may not copy, reproduce, distribute, modify, display, or create derivative works from our content without written permission. Your subscription grants you a personal, non-transferable, non-exclusive license to access and use the materials for your own recovery and education.

Recording, screenshotting, or redistributing coaching calls, course videos, or private community content is strictly prohibited.

8. Testimonials and Results

Testimonials, case studies, and recovery stories shared on our website, social media, or marketing materials reflect individual experiences. They are not guarantees of specific outcomes. Results vary based on individual circumstances, effort, consistency, and other factors.

If you provide a testimonial, case study, or participate in a recovery story interview, you grant CFS Recovery a perpetual, royalty-free license to use your name, likeness, and story across our marketing channels, unless you revoke permission in writing.

9. Limitation of Liability

To the maximum extent permitted by law:

• CFS Recovery, its founders, employees, coaches, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services
• Our total liability for any claim related to our Services shall not exceed the amount you've paid us in the 12 months preceding the claim
• We are not liable for any health outcomes, positive or negative, that may result from applying the principles taught in our programs
• We are not liable for technical issues, service interruptions, or data loss on third-party platforms we use to deliver our Services

Our Services are provided "as is" and "as available." We make no warranties, express or implied, regarding the suitability, reliability, or accuracy of our content for any particular purpose.

10. Indemnification

You agree to indemnify and hold harmless CFS Recovery LLC, its founders, employees, coaches, and contractors from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Any content you submit or share through our platforms

11. Termination

We may suspend or terminate your access to our Services at any time, with or without notice, for:

• Violation of these Terms or community guidelines
• Non-payment of subscription fees
• Behavior that we reasonably believe is harmful to other members, coaches, or the community
• Any other reason at our sole discretion

Upon termination, your right to access paid content and community platforms ends immediately. Sections of these Terms that by their nature should survive termination (intellectual property, limitation of liability, indemnification) will remain in effect.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration, unless both parties agree to alternative resolution.

You agree to resolve any disputes individually and waive the right to participate in class action lawsuits or class-wide arbitration related to our Services.

13. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we'll notify you by email or through a notice on our website. Your continued use of our Services after changes take effect constitutes acceptance of the revised Terms.

We recommend reviewing these Terms periodically. The "last updated" date at the top of this page indicates when the latest changes were made.

14. Contact Us

If you have questions about these Terms, contact us at:

CFS Recovery LLC
Email: support@cfsrecovery.co